Frequently Asked Questions

We can take care of any Apple Mac, no matter its age, design, or model, even if it’s a vintage Mac!


We offer Apple Mac Air repair, Apple Mac Pro repair, iMac repair, MacBook repair, and Apple MacBook Pro repair, in addition to anything else you need

Of course! Our retail store, as well as the workshop, will warmly welcome you. You will find us in Central Southsea on the main Albert Road shopping area, almost halfway between the King’s Theatre and the Crossroads. We’re just across Southsea Junior School and the 5th Hants Volunteers Arms.

Yes, we make it a point to convey the exact quote to you before fixing your Mac. You do not have to worry about us starting any work without your confirmation on the Apple Mac repair cost.


To avoid any delays, make sure you are easily contactable via a telephone number or email address.

Yes, we can. Our staff has years of experience working on software as well as hardware repairs. Even if our diagnoses do not indicate any issues with the hardware of your Mac, then also we assure you that we will fix any software problem.

Generally, we are capable of taking care of such concerns in place. That is, our processes will not affect your data, and we will not have to reinstall your operating system. We can tackle any software issues with our Apple Mac computer repair services. 

Sometimes, the Apple Mac repair cost may end up being higher than the value of the entire device. It is usually true for older models of the Mac. In such cases, we can extend other alternative options to you.


If you do not need your older Mac, we can dispose of it safely while complying with WEEE regulations. We will be happy to do this free of charge for you!


It is also applicable to all collections that have been made, but you have chosen to pick up the device yourself instead of asking for delivery. We are equipped to recover any data that you may require. We can provide you with a report highlighting the faults with your device if you wish to claim on any insurance policies.


There are several options available. In most cases, we will work with you to settle upon the ideal one.

No, you do not have to fear for your data. We never delete, remove, or even touch your data unless we absolutely need to do so for backup purposes. Even so, we will make sure to consult you before doing this.


We will never erase your data. We also do not examine any documents or files stores on your Mac as this is not required for full repairs.


We hold the trust of large companies and corporate clients in Birmingham and London.

Mac Repairs 4U at PC Ideals accepts all major UK debit and credit cards. These include Maestro, Mastercard, Visa, Switch, and Solo. We also accept payments via Google Checkout or PayPal as means of secure online payments.

Yes, we can pick up and return your device to you regardless of your location in the UK. We also extend our services to the Channel Islands and other remote areas that even the Royal Mail does not support.


We have made it our responsibility to cover all the costs of getting your Apple Mac to our workshop and vice versa. Our couriers are completely insured, using safe and solid packaging to preserve your device once the repairs are complete.

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